Crucial Questions to Ask When Hiring Removalists

Moving can be a headache. Whether it is your house or business, it can cause disruption, loss of time, and stress. The best you can do is to make it as hassle free as possible. The way to do that is think ahead and prepare for it. We at Caloundra Removals & Storage understand that all too well as experienced removalists. We’ve written a list of crucial questions to ask when hiring removalists to start the ball rolling and to ease your mind. Once you know the answers to these questions you are ready to go.

How much time in advance do I need to book my move?

We have removalists available short term, but it’s always better to plan in advance. We recommend booking 4 to 6 weeks prior to your move if you’re able to do so.

Do removalists have a busy season?

Yes, removalists have a busy season. In general, the peak time occurs in the summer months between November and February.

What is Included in the Quote?

Your quote will be based on the services you request. You can get a more detailed and accurate quote by giving us as much information as you can. If we do a survey, we can be even more accurate.

Do You Offer Packing?

Yes! Not only do we offer packing supplies, but we also do a pre-packing service that will help you get your belongings ready for transport.

Will My Valuables be Protected?

We aim to protect all of your possessions during packing, moving and unpacking. We use packing materials to keep each item safe so they get from here to there intact.

Am I Insured?

We carry insurance that protects you throughout the moving process. It ensures that you are compensated if any of your belongings are lost or damaged during the move. It also protects you from liability if anyone is hurt.

What Do You Need Me to Do Before the Move?

The most important thing you can do is be ready to get started when our removalists arrive? Being all packed up on the big day speeds the process. Labelling all of your boxes helps us know where they go when we arrive.

Are You Ready to Move?

All the questions above will be easily answered if you contact us here at Caloundra Removals & Storage, We have been removalists for over twenty years and have gained a reputation for efficient, friendly, and careful removals. We are a family run and operated firm which offer comprehensive solutions to all your transporting, packing or storage needs.



Following the recent lockdown for South East Queensland, we can advise we are operating as normal as our industry is deemed an essential service. Our crews have all the required PPE and many are being regularly tested.

Unfortunately our Sydney operation based in Ingleburn is restricted to receiving and dispatching freight from our warehouse only.

We are not servicing Victoria ourselves but are working closely with our agents of more than 20 years to ensure we service our customers moving to or from Victoria the best we can.

North Queensland is operating as per normal.

If there are any queries or concerns involving your removal, please feel free to call on 1300 723 783 or email:

CALOUNDRA REMOVALS & STORAGE is committed to ensuring the health and safety of workers and others affected by our work activities.  We place the highest priority on making sure work activities are carried out safely and reasonable measures are taken to remove (or reduce if they can’t be eliminated) risks to the health and safety of workers and others.  People are our most important asset and safety is everyone’s responsibility.

Exposure to the Coronavirus (COVID-19) is a potential hazard for workers and other people at workplaces. CALOUNDRA REMOVALS & STORAGE will apply the necessary measures in order to protect workers and all other persons from contracting COVID-19.

CALOUNDRA REMOVALS & STORAGE will to keep up to date with the latest COVID-19 information and advice to ensure that any action taken is measured and appropriate. This includes closely monitoring the Australian Government Department of Health and any advice from state or territory government agencies.

CALOUNDRA REMOVALS & STORAGE will initiate control measures that include but are not limited to the following:

  • Review and promote our infection control procedure.
  • Ensuring workers are aware of the isolation/quarantine periods in accordance with advice from the Australian Government Department of Health.
  • Providing clear advice to workers about actions they should take if they become unwell or think they may have the symptoms of coronavirus, in accordance with advice from the Australian Government Department of Health and state or territory health department.
  • Eliminating or minimising international work travel, in line with the travel advice on the Australian Government’s Smartraveller website.
  • Providing regular updates to workers about the situation and any changes to organisational policies or procedures.
  • Contingency planning to manage staff absences
  • Providing workers with information and links to relevant services should they require support.

Workers also have a duty to take reasonable care for their own health and safety and to not adversely affect the health and safety of others. Workers should be reminded to always practice good hygiene and other measures to protect themselves and other against infection. This includes:

  • To self-isolate if returning from an overseas trip, or being in close contact with someone who has a confirmed case of COVID-19
  • Washing their hands often, with soap and water, or carrying hand sanitiser and using it as needed
  • Covering their mouth when coughing or sneezing, but not using their hands to do so
  • Seeing a health care professional if they start to feel unwell
  • If unwell, avoiding contact with others (including shaking hands or other touching, such as hugging).
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