Insurance

Protect Your Possessions

Caloundra Removals & Storage suggests you beware of companies advising you get free insurance. A removal company may tell you that you get FREE insurance with their company.

THERE IS NO SUCH THING!!!

Workers Unloading a Truck — Caloundra Removals & Storage in Sunshine Coast, QLD

Removal & Storage Insurance

If you require insurance for your removal and/or storage, we can provide this. We will require an Insurance Declaration to be completed.

We will then provide you with a Certificate of Insurance. This must be arranged prior to your goods being removed.

A removals company cannot arrange or advise on any form of insurance cover, protection or indemnity, unless they hold an AFS licence or they are authorised representatives of a licensee.

Since March 2004 the law has imposed higher standards that protect you whenever you deal with businesses offering financial services.

Insurance cover by a removal company whether it’s ‘free’ or otherwise, is a financial service.

All businesses that offer ‘financial services must hold an Australian financial services licence or be an authorised representative of a licensee.

You’ll hear some people call this ‘AFS licence’. These businesses must be registered with the Australian Securities and Investments Commission.

Caloundra Removals & Storage are authorised to give you general advice about and arrange storage insurance pertaining to your removal.

We have undertaken appropriate training and have the documentation required by ASIC.

Frequently Asked Questions

Insurance is not included in your quote, nor can it be, if you require insurance for your removal and/or storage, we can provide this. We will require an Insurance Declaration to be completed. We will then provide you with a Certificate of Insurance. This must be arranged prior to your goods being removed.

Restricted Cover will cover for any accidental loss or damage only if the conveying vehicle is involved in an accident. It will not cover any loss or damage during the normal course of handling, loading and unloading.

Full Cover will cover for any loss or damage throughout the moving process except for goods packed into boxes by anyone other than the removalist. There is also no cover for electrical failure if there is no external damage to an item.

Most insurance companies will not insure goods stored in containers that are not undercover. We can arrange cover for your goods whilst stored with us. This cover is relatively inexpensive and covers the following:

Fire, lightning, earthquake, storm and tempest, flood, riots, explosion and impact damage and also burglary to a value of $25,000 per customer.

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